LEGAL TERMS

FAQ

Your privacy is important to us at Pintarro. We respect your privacy regarding any information we may collect from you across our website.

General

How will I as a customer be assured of the services being delivered?

You will get a daily update from us on the service status, along with photos and videos evidencing the progress. Additionally, you may drop in at our workshop any time in case you would like to know more.

Does Pintarro provide pick up and drop off Service?

Yes, we do provide it within Indore.

Why the name “Pintarro”?

It’s abstract but also attracts attention. In crux, it’s a combination of a Spanish verb & noun – Pintar (to paint) & Carro (car).

What are the Services Pintarro Offers?
  • Our Services include:
    • Denting & Painting: Covering Panel Painting work to full car body paint w/o color change.
    • Car Leather Care & Restoration: Car seats & interior Leather as well as Fabric Cleaning & restoration (from scratches, swirl marks, taints) as well as protection (For new & preowned cars).
    • Car Facelifting: We offer body kits & many types of parts & accessories to change your car’s appearance.
    • Car body protection: Paint Protection films & Ceramic Coating Application.
    • Car Detailing: Deep Cleaning, Foam Wash, Anti Rust Protection, Rodent Protection & more.
    • Car Restoration: Restore your car to give it back its showroom appearance or change it completely to give it a rebirth.
How is Pintarro different?
  • Express Body Shop Service:
    • 24 hours delivery for Partial Body Paint (up to 2 Panels with minor denting)
  • Convenient:
    • Free Inspection from the comfort of wherever you are.
    • Inspection appoint within 24-48 hours from inquiry date
  • Service Warranty on body shop linked services
    • Overall 2 Years warranty
    • 6 months on Rusting, 1 year warranty on Blistering, Cracking, Peeling & Paint adhesion, and 2 year warranty on Clear coat failure and/or Paint failure.
  • Transparency:
    • On the products we use
    • In Service delivery (daily updates to customer)
    • In what we charge (Itemized billing)
What is Pintarro?

Its a Car Restoration Studio based out of Indore & located at 300/1 AB Road, Near Bijalpur Square – 452012. We are the first store in Indore which caters to End to End Car Restoration needs of our customers, in a very transparent & organized manner. Our objective is to use modern technology and tools to provide a unique experience for our customers, while also delivering high quality work.

Denting & Painting

How long the service take?
  • Express Body Shop Service: 24 hours delivery for Partial Body Paint (up to 2 Panels with minor denting)
  • 2-5 days for other partial body and full body paint service.
  • For Color change or full interior parts repaint, it may take up to 10-15 days to deliver.
Do you help to handle any other bureaucracy or administrative work?

Yes, for Car Color change as well as appearance change (in case needed), we will help you to seek the necessary approvals from the local administration.

Do you have cashless insurance tie ups?

We are in the process of having tie ups with some of the major auto insurance companies. We hope to provide an update on this soon.

Do you provide any warranty?

Yes, all our paint jobs have 2 years overall warranty (6 months on Rusting, 1 year warranty on Blistering, Cracking, Peeling & Paint adhesion, and 2 year warranty on Clear coat failure and/or Paint failure)

How do you deliver these Services?

We have an established Paint Shop, with dedicated bays, for Denting, Paint Pre Work and a paint booth for paint application. We also use modern tools from DentMaster, ATS Elgi, OBSS, 3M, to name some, as well as paint from world renowned brands – Axalta, Glasurit, Asian Paints PPG, to deliver high quality work.

What Services are covered under Denting & Painting
  • Partial Body / Panel Painting : Refer here for more information.
  • Full Body Paint w/o color change : Refer here for more information.

Leather Care & Restoration

How long the service take?

Protection Coat application (for new cars without cleaning need) can be delivered in 24 hours, other services may take between 2-5 days.

How do we provide this Service?

We use products from globally known Le tech brand, as well as highly skilled workers to deliver this Service.

Who needs this Service?
  • You can reach out in case your car seats and interior is appearing weathered. Your leather seats have scratches, wrinkles, color fade or minor tears or your fabric seats have taints or dirt marks.
  • This is also a much needed service for new cars, so that to protect your Leather or Fabric Interior from wearing out faster.
What Services are covered under Leather Care & Restoration?
  • Leather Interior Restoration
  • Leather Interior Protection
  • Car Exterior Plastic Protection
  • Car Fabric Seat Protection
  • Car Interior Color Change
  • Refer here for more information.

Car Facelifting

Who needs this Service?

Anyone seeking to change his / her car’s appearance. We provide body kits and parts installations for a wide range of Car make and models.

What Services are covered under Car Facelifting?
  • Body Kits Installation
  • Exterior Body Parts Installation
  • Refer here for more information.
How do we provide this Service?
  • We install imported ABS Body kits and body parts and also provide replacements for them.
  • Our workers are well trained & have experience in installing these kits or parts for a wide range of car makes and models.
How long the service take?

Installation can be done in 1-2 days, however procurement may take between 2-5 days.

Car Restoration

What Services are covered under Car Restoration?
  • Car Interior Restoration 
  • Car Exterior Restoration
  • Refer here for more information.
Who needs this Service?

Restoration work can range from fixing minor damages to complete reconstruction, as per the car’s current status and also considering customer’s needs. Please reach out to us and we can help you in defining what’s essential.

How do we provide this Service?

We have a fully equipped body shop; skilled workforce and we procure genuine and high quality products and accessories needed to give back your car its newness.

How long the service take

Its variable and depends a lot on whats needed to be done, please reach out and we can help you understand the work scope and time needed.

Car body protection

What Services are covered under Car body protection?
  • Paint Protection Films: Refer here for more information.
  • Ceramic Coating: Refer here for more information.
Who needs this Service?

Its an essential service for all new car owners as well as the ones who would want to have continuous protection for their in use cars.

What is Paint Protection Film (PPF)?

Paint Protection Film (PPF) is a clear, durable film applied to a vehicle’s surfaces & it acts as a barrier between the paint and external elements so that to preserve and protect it against chips, scratches, road debris, environmental contaminants, and stains.

How long does Paint Protection Film last?

PPF typically lasts between 5 to 10 years, depending on the quality of the film, the environment, and how well it is maintained.

Can Paint Protection Film be applied to any vehicle?

Yes, PPF can be applied to most vehicles, including cars, trucks, SUVs, and motorcycles.

Is Paint Protection Film visible on the car?

No, Paint Protection Film is designed to be clear and virtually invisible once applied. It allows the vehicle’s original paint color and finish to show through without altering its appearance.

Does Paint Protection Film require maintenance?

While PPF is low maintenance, regular washing with mild soap and water is recommended to maintain its appearance. Avoid using harsh chemicals, abrasives, or wax on the film, as they can affect its life.

Can Paint Protection Film be removed?

Yes, Paint Protection Film can be safely removed without damaging the underlying paint. You should always a seek professional help for removing it.

Will Paint Protection Film affect my car’s resale value?

Yes, PPF can help maintain the vehicle’s appearance, which could increase its resale value.

How do we do PPF Applications?

We use 3M PPF films & tools, known globally to have the highest quality. Our team is comprised of people with 5+ years of experience in PPF applications.

How long does a PPF Application take?

It can take 2-3 days to complete, depending on the car size.

What is Ceramic Coating?

Ceramic coating is a liquid polymer applied to a vehicle’s exterior surfaces, forming a chemical bond with the paint. It provides a protective layer that repels water, dirt, oils, and other contaminants, making it easier to clean and helping to maintain the vehicle's appearance for longer.

How does Ceramic Coating work?

Ceramic coatings create a hydrophobic surface on the vehicle's paint, meaning water and other liquids bead up and roll off instead of sticking to the surface. This reduces water spots, staining, and the buildup of contaminants. The coating also provides a layer of protection against scratches, UV rays, and chemicals, enhancing the durability of the paint.

How long does Ceramic Coating last?

Ceramic coating can last anywhere from 2 to 5 years, depending on the type of product used, the environment, and how well the coating is maintained.

Can Ceramic Coating be applied to any vehicle?

Yes, ceramic coatings can be applied to most vehicles, including cars, trucks, and motorcycles.

Is Ceramic Coating visible on the car?

Ceramic coating is clear and does not alter the color of the vehicle’s paint. It enhances the appearance by providing a glossy, shiny finish and makes the paint look deeper and more vibrant.

How do I maintain a Ceramic Coated vehicle?

Ceramic-coated vehicles are relatively low maintenance, Regular washing with pH neutral car soap & avoiding additional wax layer can help protect the coat.

Can Ceramic Coating be removed?

Ceramic coatings are not easily removed, but they can be polished or professionally stripped off if necessary. Over time, the coating may wear off naturally due to exposure to environmental elements, washing, and general wear.

Does Ceramic Coating make my car scratch-proof?

The coating helps minimize the risk of light scratches, swirl marks, and damage from contaminants, but it cannot prevent all types of scratches, especially from hard impacts.

How do we do Ceramic Coating?

We use 3M Coat & tools, known globally to have the highest quality. Our team is comprised of people with 5+ years of experience in Ceramic Coating applications.

How long does a Ceramic Coating Application take?

It can take 1-2 days to complete, depending on the car size.

Car Detailing

What Services are covered under Car Detailing?
  • Interior Detailing
  • Exterior Detailing
  • Rodent Coating
  • Glass Polish
  • Anti Rust Coating
  • Refer here for more information.
Who needs this Service?

All Car Owners as Detailing is considered part of the regular maintenance of the car.

How do we provide this Service?

We use high quality detailing products and tools, to deliver this service, as well as our team has 5+ years of experience in providing detailing Services.

How long the service take?

All range of detailing services can be completed and delivered within 24 hours.

What’s the longevity of Rodent & Anti Rust Coating?

They can help protect your car for a period of 1 year.